After SOAR

Instead of ServiceNow Security Operations

ServiceNow Security Operations scores 4.90 of 10 and sits 12 of 12 on the card. The gaps below are the reasons a team looks elsewhere. Each alternative is placed by what it answers.

Where ServiceNow Security Operations leaves gaps

ServiceNow agreed in December 2025 to buy Armis for about USD 7.75 billion in cash. Completion was not checked against a ServiceNow page. Armis is an exposure management company. securityboulevard.com, read 2026-11-03

  • The G2 Grid badges on the product page come from a review site and are not an analyst placement, and no Gartner, Forrester or IDC placement was read. servicenow.com, read 2026-11-03
  • The official playbook page read does not describe export or import, and transport is attested only by a third-party guide that describes an update set in XML. servicenow.com, read 2026-11-03

Where ServiceNow Security Operations scores lowest on the rubric

  • Migration tooling and import or export formats, 3.0 of 10: Not found in the pages read on 2026-11-03. servicenow.com, read 2026-11-03
  • Pricing model and transparency, 3.0 of 10: Not found in the pages read on 2026-11-03. servicenow.com, read 2026-11-03
  • Playbook authoring model, 4.0 of 10: Not found in the pages read on 2026-11-03. Workflow tooling for SecOps was not confirmed. servicenow.com, read 2026-11-03

The alternatives, in the order that answers the gaps

  1. Cyware, 7.24 of 10. Cyware is first at 7.24. It documents authoring at 8.5 and approvals at 8.0 on one page, which answers the authoring and approvals gaps. Its migration row is one import and export line with no format or source named. Cyware v ServiceNow Security Operations.
  2. Torq, 6.77 of 10. Torq is second at 6.77. It documents a case module and a YAML export that moves between workspaces, which answers the export gap. ServiceNow Security Operations v Torq.
  3. D3 Security, 6.67 of 10. D3 Security is fourth at 6.67. It documents a migration program with named sources, though ServiceNow is not among them. D3 Security v ServiceNow Security Operations.
  4. Tines, 6.42 of 10. Tines is fifth at 6.42. It documents story export and import as JSON and a Cases add-on, and it is not tied to an ITSM platform. ServiceNow Security Operations v Tines.
  5. Microsoft Sentinel, 6.21 of 10. Microsoft Sentinel is seventh at 6.21. It documents authoring at 8.5 with Logic Apps and publishes prices. ServiceNow ingestion of Sentinel incidents continues in the Defender portal. Microsoft Sentinel v ServiceNow Security Operations.

ServiceNow Security Operations on its own: profile. If you are leaving it, see the portability matrix.