Air-gapped
An air-gapped deployment has no connection to the public internet. It suits classified or highly regulated work. For a SOAR it means on-prem software, offline updates and integrations that run inside the network. Few products document it, and the pages read for this magazine show one that does.
What Air-gapped means
Cloud-only products cannot serve an air-gapped site. Even on-prem products may need outbound access for AI features or updates.
Ask for the offline install and update process in writing.
Air-gapped in Palo Alto Cortex XSOAR's own words
Palo Alto lifecycle docs recommend XSOAR 6 for on-prem and air-gapped deployments, while XSOAR 8 is offered as SaaS or on-prem with dated end-of-life per version. Palo Alto Cortex XSOAR documentation, read 2026-11-03